Returns & Exchanges

At Jelly Roll, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing